Privacy Policy
At FixMa (accessible from https://www.fixma-in.help), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you visit or interact with our website:
Personal Identification Information: This may include your name, email address, phone number, and any other details you provide when booking a service or contacting us.
Technical Data: We may collect information about your device, browser, IP address, and usage patterns while you browse our website. This helps us improve the website’s performance and user experience.
Service Details: Information related to the mobile repair services you request, such as the type of issue, model of the device, and repair history.
2. How We Use Your Information
We use the information we collect to:
Provide and manage mobile repair services.
Respond to inquiries and offer customer support.
Improve the functionality and user experience of our website.
Process payments and manage transactions.
Communicate important updates, promotional offers, or service information (if you opt-in for marketing communications).
Ensure the security of our website and prevent fraud.
3. Data Security
We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
With service providers or partners who help us deliver our services (e.g., payment processors).
When required by law, such as to comply with a legal obligation, protect our rights, or respond to government requests.
5. Cookies
Our website uses cookies to enhance your experience by remembering your preferences, ensuring a smooth browsing experience, and analyzing website traffic. You can manage or disable cookies through your browser settings if you prefer.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites, and we encourage you to review the privacy policies of any site you visit.
7. Your Rights
You have the right to:
Access and correct any personal information we hold about you.
Request that we delete your personal data, subject to certain limitations.
Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us using the details below.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Address:-
No-290 Dodda Banaswadi,
Ramamurthy Nagar Main Rd,
Opp. to BET College,
Bengaluru, Karnataka, 560043
Phone: 09071984044
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting.